About us

Rosetta Technologies is a revolutionary team creating and delivering innovative print technology solutions to Fortune 500 businesses, banks, government, universities, small businesses and schools. Our MICR print solutions transform your business and relationships with your customers.

Contact Info

5912 Breckenridge Pkwy Suite B
Tampa, FL 33610

(800) 937-4224

Support

Service Plans

Rosetta Technologies offers a variety of service options to fit our customers' individual needs. There are many benefits to making sure that your equipment is covered under one of the service plans.

Exchange Warranty

M-F / 8-5

We ship a new device to you and you return the defective device back to us. Shipping is covered.

Workgroup Printers Only

4-Hr Response

M-F / 8-5

A technician is dispatched on-site within 4 hours, during the day, to repair the device. Parts and labor are covered.

Workgroup & Production Printers

4-Hr Response

M-S / 24-7

A technician is dispatched on-site within 4 hours, 24-hours-a-day, to repair the device. Parts and labor are covered.

Production Printers Only

Customizable Service Plans available for workgroup printers, contact Rosetta for more information.

24-7 technical support is included with all service plans. A device may only be exchanged, or a technician may only be dispatched, if the issue cannot be resolved through telephone assistance. Authorization may be required. Some exclusions may apply. Toner and consumables are not covered by service plans. Service plan must be added at the time of purchase.

Need help? Talk to an expert!

(800) 937-4224

SUPPORT

Technical Support

Rosetta Technologies' highly trained hardware and software support technicians are equipped to provide the highest levels of customer support—from routine maintenance questions to specialized assistance for complex hardware and software issues.

Technical Support:
  • Technicians are available 24-7.
  • Included with all service plans.
  • Included with every printer purchase.
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Need help?

Have a question for one of our highly trained hardware and software support technicians? Tell us a little about yourself and your question or give us a call at (800) 937-4224.

The auto auction and salvage company now has more than 400 modern Ricoh MICR printers installed throughout all its yard locations — with plans to deploy printers outside the U.S.

Success Story
Ricoh/Rosetta