SUPPORT

Consultation

Rosetta Technologies team is equipped to address your technology-related issues surrounding MICR and IRD printing. Among the services we provide:

Document Evaluation

Questioning whether your MICR documents and checks meet industry standards? We will verify proper signal level, E13b character integrity & spacing, line placement, and adhesion. These results can be used to show your bank that you have been performing due diligence if the quality of your output is ever questioned.

Paper Evaluation

Not sure if the paper you’ve chosen is the best option? We’ll test your paper in any Rosetta Technologies’ printer to ensure optimal performance.

Pre-Purchase Evaluation

Wondering how MICR technology could be leveraged in your business? Our experts will consult with you on how MICR solutions could impact your business – from automating manual processes to improving the bottom line.

Let's Talk

Need help? Talk to an expert!

(800) 937-4224

SUPPORT

Technical Support

Rosetta Technologies' highly trained hardware and software support technicians are equipped to provide the highest levels of customer support—from routine maintenance questions to specialized assistance for complex hardware and software issues.

Technical Support:
  • Technicians are available 24-7.
  • Included with all service plans.
  • Included with every printer purchase.
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Need help?

Have a question for one of our highly trained hardware and software support technicians? Tell us a little about yourself and your question or give us a call at (800) 937-4224.