Rosetta Technologies is committed to the quality of our products and services, which accompany our full range of MICR solutions.

 
 

Rosetta Technologies MICR Performance Guarantee

Rosetta Technologies Corporation is committed to providing our customers the highest quality MICR products and services. This value statement is further extended through Rosetta Technologies Corporation's MICR Performance Guarantee.

The Rosetta Technologies MICR performance guarantee in the United States applies to the BP20/BP20N, AP610N, SP 4100N, SP 4110N, SP 8100DN, DDP70e, DDP92 and DDP184 MICR-enhanced printers. The printer must have been acquired from Rosetta Technologies Corporation or an authorized Rosetta Technologies reseller. You are also required to:

  • Use check stock, consumables and MICR font sold and approved by Rosetta Technologies.

  • Have your MICR printer(s) set up and operating in accordance with approved Rosetta Technologies Corporation procedures.

  • Have your MICR printer(s) continuously maintained by Rosetta Technologies under the manufacturer's warranty or a Rosetta Technologies Corporation service agreement or by a certified Rosetta Technologies business partner.

  • Use an approved MICR testing device to test the quality of printer output prior to each major check run.

Should you experience bank-reported MICR quality or reject problems, Rosetta Technologies Corporation will work with your bank to investigate and resolve them. If we are unable to resolve the issues, Rosetta Technologies Corporation will reimburse you for fees you may be charged by your bank for rejected checks over their acceptable rate. It must be verified by Rosetta Technologies that Rosetta Technologies MICR materials or printer-related modifications are the cause of the imposition of the fees. This applies only to fees imposed after you have notified Rosetta Technologies Corporation of the problem.

This limited guarantee does not apply to any damage or loss due to no fault of Rosetta Technologies Corporation, or for losses other than check rejection fees charged by your bank.

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