|
|
Customer Care Program
Rosetta Technologies Customer Care Program provides a special level of service
for our customers. We strive to provide our customers with the highest
quality products and services suited to meet their needs. We understand
that you use these products for mission-critical applications and that fast,
responsive support is essential.
By participating in our Customer Care Program, you will
benefit from:
- Notification of special promotions
- Advance notice of maintenance renewals
- Software release updates
- Information on new products and enhancements and special supplies
contracts.
In addition to our Customer Care Program we offer many services to our customers
including:
Hardware Maintenance Contracts
Rosetta Technologies offers a variety of service options to fit our customers’ individual needs. Phone and on-site support plans vary by model.
Learn more 
Software
Maintenance Contracts
Annual plans provide unlimited phone and email support for two named end-users,
Monday through Friday, 8am-8pm EST. Product updates and upgrades can also
be obtained at no additional cost to those who have a current maintenance
contract.
MICR Expertise and Consulting
Rosetta Technologies toner chemists, scientists and engineers are equipped
to consult on all of your MICR-related issues and questions.
Learn more
Professional Services
Rosetta Technologies Professional Services Group offers a wide range of
services including pre-sales consultation, project management, solution
implementation, application development, software training, and post technical
support.
|
|
|
Customer Care
|
|
|
|
For prompt assistance call
(800) 937-4224 opt. 2
|
|
| |
|
|
|
|
Printer Registration
|
|
|
|
In order to activate the warranty of your Rosetta Technologies' printer, you must register the printer.
Activate your warranty
|
|
| |
|
|
|
|
Product Information
|
|
|
|
Do you need a user guide for your printer, or an MSDS for your MICR toner?
Email us
|
|
| |
|
|
|
