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Rosetta MICR and Check Printing Solutions

PHONE  (800) 937-4224
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    Customer Care Program

    Rosetta Technologies Customer Care Program provides a special level of service for our customers. We strive to provide our customers with the highest quality products and services suited to meet their needs. We understand that you use these products for mission-critical applications and that fast, responsive support is essential.

    By participating in our Customer Care Program, you will benefit from:
    • Notification of special promotions
    • Advance notice of maintenance renewals
    • Software release updates
    • Information on new products and enhancements and special supplies contracts.
    In addition to our Customer Care Program we offer many services to our customers including:

    Hardware Maintenance Contracts

    Rosetta Technologies offers a variety of service options to fit our customers’ individual needs. Phone and on-site support plans vary by model.
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    Software Maintenance Contracts

    Annual plans provide unlimited phone and email support for two named end-users, Monday through Friday, 8am-8pm EST. Product updates and upgrades can also be obtained at no additional cost to those who have a current maintenance contract.

    MICR Expertise and Consulting

    Rosetta Technologies toner chemists, scientists and engineers are equipped to consult on all of your MICR-related issues and questions.
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    Professional Services

    Rosetta Technologies Professional Services Group offers a wide range of services including pre-sales consultation, project management, solution implementation, application development, software training, and post technical support.

    Customer Care

    For prompt assistance call
    (800) 937-4224 opt. 2

         

    Printer Registration

    In order to activate the warranty of your Rosetta Technologies' printer, you must register the printer.
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    Product Information

    Do you need a user guide for your printer, or an MSDS for your MICR toner?
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