Rosetta Technologies Customer Care Program provides a special level of service for our customers. We strive to provide our customers with the highest quality products and services suited to meet their needs.
Rosetta Technologies is a revolutionary team of customers, employees, vendors, and partners creating and delivering innovative print technology and solutions to the market. Our mission is to translate this technology into MICR print solutions that transform your business and relationships with your customers.
Our customers benefit from:
This includes MICR desktop, workgroup, and production printers at speeds from 30 ppm to 135 ppm, proven check and IRD printing software, plus MICR toner, paper, post processing equipment, and accessories. No matter the application or environment, we can deliver the complete solution with less complexity and greater speed.
View our Workgroup MICR printer family >
View our Production MICR printer family >
We engineer every printer we bring to market, including toner chemistry, print engine control and optimization, and firmware programming. Customers benefit from the best MICR print quality, security, and functionality available. Additionally, our software development team has created the most advanced IRD print management software platform in the market plus a suite of check disbursement software. These products meet the needs of companies of all sizes and in all industries.
With $17 Billion in sales, 81,900 employees, and offices in more than 150 countries, Ricoh is the leader in digital output solutions— and Rosetta is Ricoh’s exclusive MICR partner. This means our customers enjoy the specialized capabilities of a MICR technology leader combined with the resources of a global IT provider.
Because we are focused exclusively on MICR, we are able to offer the most technically advanced and complete product set in the market. Rosetta is committed to providing customers with state-of-the-art, end-to-end MICR print solutions and world-class support. This translates into higher quality solutions, faster time-to-benefit, and a lower total-cost-of-ownership to our customers. As further evidence of Rosetta’s commitment to MICR, we offer our customers:
Rosetta Technologies’ MICR Performance Guarantee
"1st Call” 7x24 technical phone support
Check stock and data file analysis service
MICR application consulting